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Enreach
Enreach

Enreach Contact 

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CLOUD-BASED CONVERSATION SOLUTION, PROVIDING COMPLETE COMMUNICATION FLEXIBILITY

Hybrid and remote working models are no longer uncommon. Enreach cloud telephone solutions ensure effective communication between people, whatever their working style.   

Enreach Contact cloud solution offers everything you need to stay in touch wherever you are, with a wide range of features including call recording, automated voice response, videoconferencing and more. Thanks to a wide range of features, your team can fully adapt to working from anywhere.

Enreach Contact will improve your company's efficiency
Better cooperation
Productivity
Complete flexibility

 

 

The easy-to-use admin portal allows you to quickly make changes to your system and settings: add and remove users, manage IVR messages, access voicemail, set call forwarding, change your availability status, view your call history, block numbers - all in one place.   

The Enreach Contact telephony solution provides a high level of security to protect company data and customer information. This ensures that your communications are completely confidential and secure.

Enreach Contact functionality

  • Cloud solution - no large upfront investment required for equipment
  • Your company phone number on all devices
  • Simple and intuitive administration portal
  • Manage your users and settings in minutes
  • Videoconferencing
  • Browser app
  • Receive and manage calls 
  • Colleague availability statuses
  • Call records
  • Voicemail
  • Fast and easy communication

Additional explanations

• PBX Features: short dialling, IVR (interactive voice response), voicemail, conference calls, call forwarding, employee availability status, etc. 

• Minutes: Call minutes within Latvia. 

• Videoconferencing: For simple videoconferencing without the need to install additional software. Works on any device, just requires an internet connection. 

• Desktop and apps: Manage calls using an app on your PC. 

• Statistics: A reporting system with a company call overview is available. 

• CRM integration: Call tracking and management in CRM.  

• MS Teams Connection: Work efficiently with one app 

• Call administration: The ability to manage and control calls, e.g. create a call waiting queue, prioritise important calls, forward a call to a specific colleague. 

• Recorded conversations: Do not lose information given during a call, and keep a check on the quality of calls. 

OUR CLOUD SYSTEM TAKES INTER-COMMUNICATION TO A NEW LEVEL

A cost-effective solution, providing unlimited flexibility and adaptability to your needs.

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Frequently asked questions

Enreach Contact cloud solution

The main benefit of using Enreach Contact is its flexibility, lower upfront costs and easier management. Cloud PBX:

  1. Generally, lower initial costs are needed as there is no need to buy and maintain expensive physical equipment.
  2. offers more flexibility and easier adaptability. The functions and services used can be changed and customised remotely, without your physical presence.
  3. it is easier to scale up or down the capacity of the system according to the needs of the business, without significant increases in cost and time investment.
  1. Flexibility and adaptability: Enreach Contact allows you to tailor your phone system to your business needs. Functions and settings can be customised to create the optimal solution for your needs.
  2. Cost: Enreach Contact reduces initial investment costs by eliminating the need to purchase and maintain expensive physical equipment. This allows companies to save money and invest it in other areas of business development.
  3. Apps: Enreach Contact allows you to make and receive calls from anywhere using a browser, providing flexibility and accessibility.
  4. Automatic system updates: Enreach Contact software is regularly updated, thus ensuring the security and up-to-date functionality of the system without the need to invest additional time or resources.
  5. Adaptability: Enreach Contact is easily adaptable to the pace of business growth. This allows you to flexibly increase or decrease the capacity of the system as needed.
  6. Support and services: Enreach provides professional client support and training to ensure the best possible experience and ease of use.

Enreach Contact PBX uses cloud technology to provide telephone services to businesses. 

  1. Cloud infrastructure: Enreach Contact (Cloud PBX) uses a cloud infrastructure, which means that phone system resources and software are hosted on remote servers rather than on premises. This allows you to access the system from anywhere with an internet connection.
  2. Registration and login: Users log in to their Enreach Contact (Cloud PBX) account using a browser. Logging in gives you access to the system control panel and all its functions.
  3. Call management and communication: Users can make and receive calls using their computers or tablets. Phone functions such as call forwarding, call waiting and phone contact lists are managed from the control panel.
  4. Regular system updates: Enreach Contact (Cloud PBX) software is regularly updated to ensure security and availability of the latest functionality. Updates are implemented without user intervention.
  5. Adjustments and settings: Administrators can customise system settings such as adding new users, setting up call routing and other features to suit the needs of the business.
  6. Full accessibility and flexibility: Enreach Contact (Cloud PBX) allows users to work from anywhere with an internet connection. It provides a flexible and accessible way to communicate, especially for companies that currently operate a remote or hybrid business model.

Enreach Contact is developed and maintained to ensure a high level of security. Various security measures are in place to guarantee the safe use of the service, such as data encryption, access control, regular security updates, etc.

The number of minutes included depends on the service plan you choose, but most plans include unlimited local calls.

Switching from your current phone system to Enreach Contact is easy! Our experienced Technical Support team will guide you through the process step-by-step, as well as assist you in retaining your existing landline numbers and migrating from another telecoms provider to Enreach.